COAP:COAP-2170/week1

COAP 2170

COAP:COAP-2170

COAP:COAP-2170/term project

COAP:COAP-2170/week1

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COAP 2170 Week 1 program

Monday - Introduction to user experience and user interface design

• Presentation of the course outcomes, (provisional syllabus) and student evaluation scheme

• Participant's experiences with web design ?

• Introductory videos

User Experience Process (20min. on Vimeo) by Daniel Wilcomb (blog)

Bill Verplank on Interaction Design (2:46 min., YouTube)

The 'Mom Test' for Website Usability Testing with Matt Bailey

Chicken and Egg by Kai Brunner (3 min., Vimeo)

• (Some) Abbreviations

UX / UxD = User Experience Design

UI = User Interface (Design)

IX / IxD = Interaction Design

HCI = Human Computer Interaction

IA = Information Architecture

• Big pictures - Interaction Design vs User Experience Design vs User Interface design vs Usability etc.

- Useful, usable and pleasant (Wiki entry page)

- The elements of user experience by Jesse James Garrett, author of The Elements of User Experience

- Disciplines involved in User Experience. From a revised diagram from the Designing for Interaction book by Dan Saffer

- Peter Morville's user experience design honeycomb model

- Holger Maassen's UxD-P – Gathering the elements model from a UX Design-Planning Not One-man Show article.

- Holger Massen's UX/UI elements in the project timeline and bad timeline model (same as above).

- Selected slides from Russ Unger talk on UxD. (userglue.com, he also co-authored "A Project Guide to UX Design: For user experience designers in the field or in the making".

- Design and usability methods and techniques (this page just includes links to various methods, some of which will be introduced later in the course)

Wednesday - Usability guidelines

Short presentations

• Usability guidelines - what are they and who makes them ?
  • Presentation/exploration of http://usability.gov and (shortly!) of its guidelines
  • Our short summary of a prior version: Research-Based Web Design & Usability Guidelines
  • Using usability guidelines in guidelines-based reviews (text includes short definition and extra resources)

• Alternatives to guidelines-based reviews, there are many (!), e.g.
  • usability testing
  • heuristic evaluation

Class room activity (exploration)

• Select some guidelines, read and present according to instructions (http://usability.gov/guidelines/)

Classroom activity (guidelines-based reviews of European Webster sites)

• Download the an Excel workbook containing all 247 web usability guidelines from userfocus
• Analyze a Webster site according to instructions (see below for the list of web sites)
• On the instructions page of the Excel file: Insert the name of your website and your own name(s).

This activity prepares homework 1.

Homework

Do a partial guidelines review of Webster Websites.

• http://www.webster.ch (Webster Geneva) - Padmore - Kuhle
• http://www.webster.ac.at/ (Webster Vienna) - Oliver
• http://www.webster.ac.th/ (Webster Thailand) - Anna
• http://www.webster.nl/ (Webster Holland) - Toma
• http://www.websterchina.com/ (Webster China) - Alec
• http://www.webster.edu/ - Rea - Innocent
• http://www.bacl.ac.uk/ (Regent's American College, London)

The instructor will assign both web sites and tasks to various students or groups

Students can work in teams of max. 2 for this homework.

• A single student = does the homepage plus two other categories (excel worksheets)
• A team of two students = does a full review of a web site

Folks who didn't attend the Wednesday class, should try to do the best to catch up ....

• download an Excel workbook containing all 247 web usability guidelines ... and start working on it (as above)

Results will be discussed in week 3.

Due: Wednesday, week 2 before start of class

Evaluation criteria

• Completeness (Fill in a "0" for items that are "in between", and leave a blank for those that are not appropriate for the analyzed web sites)
• Quality of comments (try to comment each decision)
• On time