1 COAP 2170 Week 1 program
1.1 Monday - Introduction to user experience and user interface design
- Presentation of the course outcomes, (provisional syllabus) and student evaluation scheme
- Participant's experiences with web design ?
- Introductory videos
- User Experience Process (20min. on Vimeo) by Daniel Wilcomb (blog)
- Bill Verplank on Interaction Design (2:46 min., YouTube)
- The 'Mom Test' for Website Usability Testing with Matt Bailey
- Chicken and Egg by Kai Brunner (3 min., Vimeo)
- (Some) Abbreviations
- UX / UxD = User Experience Design
- UI = User Interface (Design)
- IX / IxD = Interaction Design
- HCI = Human Computer Interaction
- IA = Information Architecture
- Big pictures - Interaction Design vs User Experience Design vs User Interface design vs Usability etc.
- - Useful, usable and pleasant (Wiki entry page)
- - The elements of user experience by Jesse James Garrett, author of The Elements of User Experience
- - Disciplines involved in User Experience. From a revised diagram from the Designing for Interaction book by Dan Saffer
- - Peter Morville's user experience design honeycomb model
- - Holger Maassen's UxD-P – Gathering the elements model from a UX Design-Planning Not One-man Show article.
- - Holger Massen's UX/UI elements in the project timeline and bad timeline model (same as above).
- - Selected slides from Russ Unger talk on UxD. (userglue.com, he also co-authored "A Project Guide to UX Design: For user experience designers in the field or in the making".
- - Design and usability methods and techniques (this page just includes links to various methods, some of which will be introduced later in the course)
1.2 Wednesday - Usability guidelines
- Short presentations
- Usability guidelines - what are they and who makes them ?
- Alternatives to guidelines-based reviews, there are many (!), e.g.
- Class room activity (exploration)
- Select some guidelines, read and present according to instructions (http://usability.gov/guidelines/)
- Classroom activity (guidelines-based reviews of European Webster sites)
- Download the an Excel workbook containing all 247 web usability guidelines from userfocus
- Analyze a Webster site according to instructions (see below for the list of web sites)
- On the instructions page of the Excel file: Insert the name of your website and your own name(s).
This activity prepares homework 1.
Do a partial guidelines review of Webster Websites.
- http://www.webster.ch (Webster Geneva) - Padmore - Kuhle
- http://www.webster.ac.at/ (Webster Vienna) - Oliver
- http://www.webster.ac.th/ (Webster Thailand) - Anna
- http://www.webster.nl/ (Webster Holland) - Toma
- http://www.websterchina.com/ (Webster China) - Alec
- http://www.webster.edu/ - Rea - Innocent
- http://www.bacl.ac.uk/ (Regent's American College, London)
The instructor will assign both web sites and tasks to various students or groups
Students can work in teams of max. 2 for this homework.
- A single student = does the homepage plus two other categories (excel worksheets)
- A team of two students = does a full review of a web site
Folks who didn't attend the Wednesday class, should try to do the best to catch up ....
- download an Excel workbook containing all 247 web usability guidelines ... and start working on it (as above)
Results will be discussed in week 3.
Due: Wednesday, week 2 before start of class
- Completeness (Fill in a "0" for items that are "in between", and leave a blank for those that are not appropriate for the analyzed web sites)
- Quality of comments (try to comment each decision)
- On time