COAP:COAP-2170/week2: Difference between revisions
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=== Monday - Usability testing and user satisfaction === | === Monday - Usability testing and user satisfaction === | ||
; Administration | ; (1) Administration | ||
* Catching up with Easter Monday (I suggest adding about 10 minutes to each class) | * Catching up with Easter Monday (I suggest adding about 10 minutes to each class) | ||
; Introduction to usability testing | ; (2) Introduction to usability testing | ||
* Introductory videos | * Introductory videos | ||
| Line 18: | Line 18: | ||
: [http://www.userfocus.co.uk/articles/moderationcomic.html Usability Test Moderation: The Comic]. A copy is available [http://tecfa.unige.ch/guides/te/coap2170/comics/ here] (password protected). Probably also on the N: drive. | : [http://www.userfocus.co.uk/articles/moderationcomic.html Usability Test Moderation: The Comic]. A copy is available [http://tecfa.unige.ch/guides/te/coap2170/comics/ here] (password protected). Probably also on the N: drive. | ||
; | ; (3) Introduction to usability testing methodology and tools | ||
: [[Design and usability methods and techniques]] (FYI, overview page for various methods and tools) | : [[Design and usability methods and techniques]] (FYI, overview page for various methods and tools) | ||
: [[Personas]] and their use in [[heuristic walkthrough]]. We shall have a look at [http://wiki.fluidproject.org/display/fluid/Fluid+Personas at set of Personas] | |||
: [[usability testing]] (short overview of "classic" usability testing) | |||
; Userfocus Datalogger user testing tool | ; (3a) Userfocus Datalogger user testing tool | ||
: This tool allows to simple task-based usability tests. In addition, you can administer a satisfaction questionnaire. | : This tool allows to simple task-based usability tests. In addition, you can administer a satisfaction questionnaire. | ||
: Download [http://www.userfocus.co.uk/resources/datalogger.html Usability Test Data Logger tool] (Excel file) from [http://www.userfocus.co.uk/ UserFocus]. | : Download [http://www.userfocus.co.uk/resources/datalogger.html Usability Test Data Logger tool] (Excel file) from [http://www.userfocus.co.uk/ UserFocus]. | ||
: Save the file in some appropriate place | :* Save the file in some appropriate place | ||
: On Windows, you will have to enable macros | :* On Windows, you will have to enable macros | ||
: Documentation: [http://www.userfocus.co.uk/pdf/DataloggerV5Manual.pdf Download the datalogger manual (pdf format)] | :* Documentation: [http://www.userfocus.co.uk/pdf/DataloggerV5Manual.pdf Download the datalogger manual (pdf format)] | ||
; Hands on usability testing | ; (3b) Livelogger demo (if I can manage to get it working) | ||
:* please copy the folder from the N: drive/coap2170 | |||
:* FYI: [http://www.usabilitylabrental.com/usability-software Livelogger home page] | |||
; (3c) Hands on usability testing | |||
* Configuration of the Datalogger tool and collective task analysis walk-through example, e.g. obtaining information about web certificates (we shall discuss interesting tasks in class) | * Configuration of the Datalogger tool and collective task analysis walk-through example, e.g. obtaining information about web certificates (we shall discuss interesting tasks in class) | ||
* Idem for Livelogger | * Idem for Livelogger | ||
: http://www.webster.ac.th/ ( | : Let's have a look at http://www.webster.ac.th/ (Webster Thailand) | ||
; Satisfaction | ; (4) Satisfaction questionnaires | ||
* SUS satisfaction questionnaire | * We shall shortly look at the [[Usability_and_user_experience_surveys#System_Usability_Scale_-_SUS|SUS satisfaction questionnaire]] | ||
: If time left, we will | : If time left, we will do with respect to Webster Geneva, using a online survey tool | ||
=== Wednesday - Usability testing (II) === | === Wednesday - Usability testing (II) === | ||
Revision as of 16:43, 19 March 2011
COAP 2170 Week 2 program
(provisional)
Monday - Usability testing and user satisfaction
- (1) Administration
- Catching up with Easter Monday (I suggest adding about 10 minutes to each class)
- (2) Introduction to usability testing
- Introductory videos
- Demo Usability Test by Steve Krug, Author of "Don't make me think!" (important introduction)
- Introductions for people who don't like much text
- Usability Test Moderation: The Comic. A copy is available here (password protected). Probably also on the N: drive.
- (3) Introduction to usability testing methodology and tools
- Design and usability methods and techniques (FYI, overview page for various methods and tools)
- Personas and their use in heuristic walkthrough. We shall have a look at at set of Personas
- usability testing (short overview of "classic" usability testing)
- (3a) Userfocus Datalogger user testing tool
- This tool allows to simple task-based usability tests. In addition, you can administer a satisfaction questionnaire.
- Download Usability Test Data Logger tool (Excel file) from UserFocus.
- Save the file in some appropriate place
- On Windows, you will have to enable macros
- Documentation: Download the datalogger manual (pdf format)
- (3b) Livelogger demo (if I can manage to get it working)
-
- please copy the folder from the N: drive/coap2170
- FYI: Livelogger home page
- (3c) Hands on usability testing
- Configuration of the Datalogger tool and collective task analysis walk-through example, e.g. obtaining information about web certificates (we shall discuss interesting tasks in class)
- Idem for Livelogger
- Let's have a look at http://www.webster.ac.th/ (Webster Thailand)
- (4) Satisfaction questionnaires
- We shall shortly look at the SUS satisfaction questionnaire
- If time left, we will do with respect to Webster Geneva, using a online survey tool
Wednesday - Usability testing (II)
- Usability testing hands-on
- http://www.webster.ac.at/ (Webster Austria)
- http://www.webster.nl/ (Webster Leiden)
Homework 2
Prepare a usability review (see also week 3)
Details TBA
Usability in the gaming industry
For those who are interested in user experience research, computer games, live in the Geneva area, have nothing to do on Tuesday, speak french. The speaker is one of my ex-students at UniGe. You won't get extra points for attending ...
TECFA vous invite à son prochain séminaire, qui continue sur la lignée de la thématique des jeux vidéos/serious game, mardi 22 mars prochain de 12h15 à 13h45, à Uni Mail, salle 3393.
Notre intervenant sera Cyril Rebetez, qui a effectué sa thèse TECFA et obtenu son doctorat en psychologie en 2009. Il a depuis rejoint Sony Computer Entertainement Europe à Londres. A présent, il élabore des tests pour évaluer l'utilisabilité et l'expérience utilisateur des jeux Playstation. Il a travaillé sur des jeux tels que Little Big Planet 2, Start the Party, Killzone 3 ou encore MotorStorm: Apocalypse.
Le titre de son intervention est: "Introduction à l'utilisabilité des jeux vidéos"
“Nous commencerons par présenter l’intérêt que la recherche utilisateurs suscite pour l’industrie du jeu vidéos et pour les game designers en particulier. Nous découvrirons comment Sony teste ses jeux autant du point de vue pratique (objectifs, méthodes, analyse) que de l’intégration dans des horaires de productions plutôt chargés. Nous terminerons par quelques exemples d’études effectuées par notre équipe.”