COAP:COAP-2170

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COAP 2170

COAP:COAP-2170

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Introduction

• Disclaimer: This is not the official syllabus or course program. EdutechWiki is just used as support site.
• The course is organized in weekly programs (available through the menu to the right...)

The course-level outcomes as announced in the syllabus are:

1. Understand the concept of human-computer interaction (HCI)
2. Understand the need for usable and accessible web interfaces.
3. Understand usability guidelines.
4. Discuss various types of disabilities and their impact on computer usage.
5. Describe a variety of computer assistive technologies.
6. Understand a variety of methods used to make web content accessible.
7. Understand the Web Content Accessibility Guidelines.
8. Implement usability and accessibility testing for web pages/sites.
9. Successfully implement usable web page(s) that are also accessible.

Practical learning outcomes:

1. Be able to define user experience in terms of usefulness, usability, accessibility and desirabilty
2. Understand the design process and be able to participate in all stages.
3. Be able to apply experience, interface, usability, and access guidelines
4. Be able to use some design and usability methods

Fields covered (somewhat)

• User experience and user experience design (UX and UxD). Today often used as umbrella term that covers most everything.
• User interaction and user interface design (Interaction Design = IX, Interaction Design=IxD, User Interface =UI)
• Ergonomics (also called "human factors") and Cognitive ergonomics
• Human-computer interaction (HCI)
• Usability and Web usability
• Information architecture (IA)
• Design science
• Web accessibility

Grading scale

A	3.8	Very good		92.00	
A-	3.5	Almost very good	89.00
B+	3.1	Pretty good 		85.00
B	2.8	Good			82.00
B-	2.5	Reasonably good		79.00
C+	2.1	Fair	   		75.00
C	1.8	Rather weak / minim.	72.00
C-	1.5	Minimalist / Weak	69.00
D+	1.1	Pass
D	0.8     Pass			62.00

Important teaching materials

Contents addressed within these texts may come up in exam questions. You are not required to memorize any of these, but you should at least read once through the short articles.

1. Usability guidelines
   1. Usability.gov guidelines (the whole book, you can download either the whole book or individual chapters). A short summary is in Research-Based Web Design & Usability Guidelines. I don't require you learn this by heart, but you should be able to retrieve guidelines and understand how the various entries are organized (e.g. important vs. support from research)
2. Usability testing
   1. Usability testing on 10 cents a day. Introduces low-fi usability testing and various connected issues.
   2. Usability testing A short 1-page "how to"
   3. Diagnostic evaluation Another short "how-to" page at usabilitynet.
3. Usability and user satisfaction surveys
   1. Questionnaires in Usability Engineering, A List of Frequently Asked Questions (3rd Ed.), Compiled by: Jurek Kirakowski, 2000.
4. Personas and scenarios of use
   1. What is a Persona?, Persona Creation and Fluid Persona Format from Fluid Project. The last page also includes/points to good examples.

(more later, this list will be completed progressively ...)

In the meantime, see:

• Interaction design, user experience and usability‎‎
• Design and usability methods and techniques
• COAP-2100/Web design (beginner's overview items and readings)