Cultural competence/Cultural Competence Assessment Instrument

Cultural competence assessment instrument (CCAI – UIC) is a self-assessment tool for members of the health sector was created by Suarez-Balcazar and associates (2011) .

The version reproduced here was found in Balcazar et al. (2009)

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Considering your work over the past year

Response items: Strongly agree - Agree - Disagree - Strongly disagree

1. I feel that I can learn from my ethnic minority clients
2. It is hard adjusting my therapeutic strategies with ethnic minority clients
3. I am effective in my verbal communication with clients whose culture is different from mine
4. My organisation does not provide ongoing training on cultural competence
5. I do not consider the cultural backgrounds of my clients when food is involved
6. I receive feedback from supervisors on how to improve my practice skills with clients from different ethnic minority backgrounds
7. At work, pictures, posters, printed materials and toys reflect the culture and ethnic backgrounds of ethnic minority clients
8. I feel confident that I can learn about my clients’ cultural background
9. Cultural competence is included in my work place’s mission statement, policies and procedures
10. I am effective in my nonverbal communication with clients whose culture is different from mine
11. The way services are structured in my setting makes it difficult to identify the cultural values of my clients
12. I feel that I have limited experience working with ethnic minority clients
13. It is difficult to practice skills related to cultural competence
14. I am sensitive to valuing and respecting differences between my cultural background and my clients’ cultural heritage
15. My workplace does not support using resources to promote cultural competence
16. I have opportunities to learn culturally responsive behaviours from peers
17. I do not feel that I have the skills to provide services to ethnic minority clients
18. I examine my own biases related to race and culture that may influence my behaviour as a service provider
19. I actively strive for an atmosphere that promotes risk-taking and self-exploration
20. My work place does not support my participation in cultural celebrations of my clients
21. I would find it easy to work competently with ethnic minority clients
22. I openly discuss with others issues I may have in developing multicultural awareness
23. I learn about different ethnic cultures through educational methods and/or life experiences
24. It is difficult for me to accept that religious beliefs may influence how ethnic minorities respond to illness and disability

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