Collaboration

Promoting collaboration in face-to-face learning through use of ICTs

Kimberley Walsh, Memorial University of Newfoundland

Problem

While collaboration and collaborative learning in the classroom have a number of advantages it is not without its challenges (Chan, Leung, Yeung, Chow, Tsui, & Ng, 2005). Students may find it difficult to schedule face-to-face meetings or there may be challenges in ensuring the fair distribution of work/personal responsibilities among group members (Chan et al., 2005). Other challenges to effectively promoting face-to-face collaboration include, promoting positive social interactions among group members (Nussbaum, Alvareza, McFarlaneb, Gomeza, Claroa, & Radovica, 2009), motivating student participation and fostering knowledge construction (Austin, Smyth, Rickard, Quirk-Bolt, & Metcalfe, 2010) and difficulty communicating with partners (Liu & Kao, 2007). Other difficulties that have been recognized in collaborative learning in face-to-face contexts include, possible occurrences of incorrect information sharing, peers who fail to support other group members, exclusion of an individual from the group and lack of cooperation among group members (Kotsopoulos, 2010). Fischer, Bruhn, Grasel and Mandl (2002) also identified that efficient and effective learning in a collaborative learning environment does not just happen by simply bringing learners together; it must be supported by knowledgeable teachers who promote cooperation and interaction in order for concrete and meaningful learning to occur.

Role of ICTs

“New kinds of social networking, collaborative, mobile, and user-generated-design technologies are creating exciting opportunities for supporting collaborative learning online” (Laurillard, 2009, p. 5). The emergence of information and communication technologies has created opportunities for effectively supporting face-to-face collaborative learning (Huang, Jeng, & Huang, 2009). Lui and Kao (2007) found that computer supported collaboration facilitated interaction among students in a structured face-to-face activity. The introduction of digital technology enables the teacher to design and implement precise learning interactions and can digitally facilitate the link between students (Laurillard, 2009). Appropriately designed ICTs can support group discussion within a constructivist model of knowledge building and is achieved by moderating the contributions of individuals and ensuring there is an exchange of views that leads to consensus building within the collaborative group (Nussbauma et al., 2009). Zurita and Nussbaum (2004) determined that the mobility of handheld devices allowed group members coordinate their face-to-face interactions which in turn lead to effective collaborative efforts among group members. (Zurita & Nussbaum, 2004). ICTs can allow students to work collaboratively with their peers beyond the restrictions of time and distance (Wang & Lin, 2007). ICTs enhanced and improved communication, presentation and teamwork skills by allowing students to work and communicate synchronously and asynchronously (Wang, Poole, Harris, & Wangermann, 2001; Rummel & Spada, 2005). By employing such technologies in the classroom, along with topics that are interesting, engaging and meaningful to learners’, teachers can also foster motivation, peak interests and in turn promote collaborative learning (Hron & Friedrich, 2003). ICTs are increasing the potential of technology-based collaboration and the possibilities are almost limitless (Hron & Friedrich, 2003). Huang, Jeng and Huang (2009) found that such technological systems provide authentic and concrete learning as students engage in collaborative projects. ICTs can help students manage, encourage and coordinate their efforts, extend their knowledge base and promote a shared understanding (Huang, Jeng, & Huang, 2009). Such technologies should also allow students to gather and organize appropriate information, control interaction and communication (Zurita & Nussbaum, 2004) and provide an increase awareness of the actions and contributions of other group members and allow for ease of integration of individual work into the joint project (Rummel & Spada, 2005). ICTs can also assist in the development of collaborative learning processes as students work together to create, edit and maintain shared digital pieces (Pifarre & Kleine Staarman, 2011). Zurita and Nussbaum (2004) described collaboration using ICTs as a way to not just “coordinate tasks and simulate problem-solving situations” (p.292), but as a way to support collaboration through ICTs where students use these technologies to “structure and define collaborative endeavors” p. 292).