Computer-supported cooperative work

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CSCW is the use of computers in cooperative, coordinated and collaborative work groups under various conditions of task , time and space

The term computer supported cooperative work (CSCW) was first coined by Irene Greif and Cashman in 1984, at a workshop attended by individuals interested in using technology to support people in their work (Grudin 1994). According to Carstensen and Schmidt (2002), CSCW addresses "how collaborative activities and their coordination can be supported by means of computer systems." On the one hand, many authors consider that CSCW and groupware are synonyms. On the other hand, different authors claim that while groupware refers to real computer-based systems, CSCW focuses on the study of tools and techniques of groupware as well as their psychological, social, and organizational effects.

(Wikipedia:Computer supported cooperative work retrieved 18:49, 12 June 2006 (MEST))

See also: CSCL (Computer-supported collaborative learning) and groupware

Typology of CSCW software

Johansen (1988) defined the following typology, also reproduced in Baecker et al (1995: 742):

CSCW Matrix from Wikipedia, the free encyclopedia, Copyright: public domain



  • Baecker, Ronald .M.; Jonathan Grudin, William Buxton and Saul Greenberg (eds.) (1995). Readings in human-computer interaction: toward the year 2000. Morgan Kaufmann Publishers. ISBN 1558602461
  • Grudin, J. (1994). "Computer-Supported Cooperative Work: Its History and Participation". Computer 27 (4): 19-26.
  • Jacovi, M.; Soroka, V.; Gilboa-freedman, G.; Ur, S.; Shahar, E.; Marmasse, N. (2006). "The chasms of CSCW: a citation graph analysis of the CSCW conference". Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work: 289-298, ACM Press New York, NY, USA. Abstract
  • Johansen, R. (1988). Groupware. Computer support for Business Teams, New York: The Free Press.