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To do - [[User:Daniel K. Schneider|Daniel K. Schneider]] 17:21, 1 September 2008 (UTC)
This page is '''horribly''' outdated. - Fixing it a bit right now over the next two days - [[User:Daniel K. Schneider|Daniel K. Schneider]] 14:41, 22 October 2011 (CEST).
 
== Introduction ==
 
Right now, this is a quick and dirty (!!) page with pointers about WWW design and style. Entries should have real '''contents''' useful to web designers.
 
See also:
* [[Interaction design, user experience and usability]], [[Design and usability methods and techniques]] and related articles in the [[Category:Interaction design, user experience and usability|category Interaction design, user experience and usability]]
* Articles on general and other subjects-related [[:Category:Design methodologies|design methodologies]]
 
'''Things to do''' - [[User:Daniel K. Schneider|Daniel K. Schneider]] 17:27, 1 September 2008 (UTC)
* Move the french pointers to the french wiki
* Move the french pointers to the french wiki
* Check links
* Check links and kill a few useless ones
* Comment the better links
* Reorganize (!)
* Add a few definitions
 
See also many entries in the categories [[:category:web technologies|web technologies]], [[:category:web technology tutorials|web technology tutorials]], [[usability]] and [[:category:Ergonomics and human-computer interaction|Ergonomics and human-computer interaction]]
 
=== The process ===
 
=== Style recommendations (without visual design) ===
 
=== Visual design recommendations ===
 
== Web design links ==
 
=== The general process / design methods ===
 
This selection of various resources should particular address web design.
 
* [http://webstyleguide.com/wsg3/index.html Web Style Guide], 3rd edition by Patrick J. Lynch and Sarah Horon. This is a popular free onlinebook. It covers the whole design process (including interface design, site structure, page structure, page design, etc.). Excellent book for beginners who aim to start creating web sites. A very early (popular in the nineties) version of this book was called the "Yale Style Guide".
 
* [http://www.alistapart.com/stories/method/index.html A Design Method] List Apart article by Ross Olson, July 2000.
 
* [http://www.foruse.com/articles/beyond.htm Beyond User-Centered Design and User Experience: Designing for User Performance] by Larry Constantine, 2005. Argues that {{quotation|model-driven approaches based on fine-grained task models have a proven record of leading to dramatic improvements in user performance through innovative designs.}}
 
* [http://www.foruse.com/articles/activitymodeling.htm Activity Modeling: Toward a Pragmatic Integration of Activity Theory with Usage-Centered Design] by Larry Constantine, 2006. [[Activity theory]] and usage-centered design are outlined and the connections between the two are highlighted. Simple extensions to the models of usage-centered design are introduced.
 
* John December's [http://www.december.com/web/develop.html Web Development] (John Decembmer has built the first widely used Web Portal about Web Design in 1992).
 
* [http://philip.greenspun.com/panda/ Philip and Alex's Guide to Web Publishing] by Philip Greenspun (M.I.T). This free online book covers two broad categories of Web sites. The first is Web Publishing, i.e. vaguely magazine-like. The second broad category is Web-based Application. A nice complement for developers is [http://philip.greenspun.com/seia/ Software Engineering for Internet Applications]
 
* [http://www.web-redesign.com/ Web Redesign 2.0] by K. Goto and E.Cotler. The site is a companion site for a book. The online materials include some interesting check lists.
 
* [http://en.wikipedia.org/wiki/Web_design Web design], Wikipedia


== Definition ==  
=== Style in the light of usability ===


This is a page with a few pointers about WWW design and style.
As we pointed out in the introduction, you also may have a look at our resources on [[Category:Interaction_design,_user_experience_and_usability| Interaction design, user experience and usability]]. Pointers below rather point to simple technical recipees of what to do and not to do in a web design. Other's can be rather found in the usability literature, e.g. Nielson's well known [http://www.useit.com/alertbox/9605.html Top 10 Mistakes in Web Design]


== Building Web Sites / Web Design ==
* [http://www.universalusability.com/index.html Universal Usability], a free online book by Sarah Horton doesn't only cover usability. Web site design is understood as a combination of function, interface, and content and covers issues like document structure, text, images, data tables, page layout, etc.


Here is a selection of various sites.
* [http://www.w3.org/Provider/Style/Overview.html Style Guide for online hypertext]. This document was written by Tim Berners-Lee in the early days (1992). Still an interesting read. In particular, it includes a few basic "''do''s" and "don'ts".


* [http://www.internatif.org/eve/serveurs/index.html Conception, suivi et animation d'un site web associatif] par Eve Demazière
* [http://www.htmlhelp.com/design/ WDG's Design Elements]. The Web Design Group is organization that fights for stable standards. (last update: 2007, as of oct 2011). Its [http://www.htmlhelp.com/design/style/ Style guide for online hypertext] is based on the W3C (Berners-Lee guide) above.
* [http://www.useit.com/ Jakob Nielsen's Website]
* [http://usableweb.com/index.html Usable Web: Guide to Web usability resources] (Good index !)
* [http://www.sdmagazine.com/supplement/ppm/features/s994mf.shtml Taming Web Development] Short article by Lucy Lockwood and Larry Constantine (user centered Design Gurus)
* [http://www.alistapart.com/stories/method/index.html A Design Method] List Apart article by Ross Olson
* [http://webmutant.com/webpaper.html WebMutant's Design Paper]
* [http://www.zeldman.com/askdrweb/index.html Ask Dr. Web] (Zeldman)
* [http://www.foruse.com/ forUse] (Constantine &amp; Lockwook). " .... about software and Web usability, user interface design, user role models, use cases and task modeling, content and navigation models, user interface architecture, and usability inspections."
* John December's [http://www.december.com/web/develop.html Web Development] (John has built the first widely used Web Portal in 1992)
* [http://www.tlc-systems.com/webtips.shtml Art and the Zen of web sites] Tony Karp / TLC
* [http://glassdog.com/design-o-rama/index.html Glassdog's Intro to Webdesign] (Lance Arthur)
* [http://www.w3.org/Provider/Style/URI Cool URIs don't change] by TBL
* [http://www.arsdigita.com/books/panda/index.html Philip and Alex's Guide to Web Publishing]
* [http://www.web-redesign.com/ Web Redesign] support site (some downloads) for the K. Goto's and E.Cotler's book
* [http://www.hypertextnavigation.com/ Rapid Navigation in Online Documents] Several good texts by Michael Hoffman on "Design of documents and viewers to support structured hypertext and easy skimming"
* [http://www.nathan.com/thoughts/ Nathan Shedroff's papers and presentations] ( Quote: ".... to understand the mechanics of communication on a deeper level. The components of expressing and communicating in several media as well as the elements of creating rewarding experiences are important for me to master--no matter what medium."


== HTML Pages Design (mostly) ==
* [http://www.w3.org/Provider/Style/URI Cool URIs don't change] by TBL/W3C. Argues that URL's should remain stable. {quotation|URIs don't change: people change them.}}


* [http://info.med.yale.edu/caim/manual/ Yale Style Manual]
* [http://www.tlc-systems.com/webtips.shtml Art and the Zen of web sites] Tony Karp / TLC (last modified december 2002). Quite similar to the W3C and recommendations.
* [http://www.sun.com/styleguide/ SUN's Style Guide]
* [http://www.w3.org/Provider/Style/Overview.html TBLs Style Guide for online hypertext]
* [http://www.htmlhelp.com/design/ WDG's Design Elements]
* [http://www.tuxedo.org/~esr/ Eric Raymond's] nice [http://www.tuxedo.org/~esr/html-hell.html HTML Hell Page]
* [http://www.dsiegel.com/tips/ WebWonk] Siegel's 1997 tips (still ok)
* [http://www.rnib.org.uk/digital/hints.htm Acessible Web Design]
* [http://css.nu/faq/ciwas-aFAQ.html CIWAS FAQ] (comp.infosystems.www.authoring.stylesheets )
* [http://www.digital-web.com/features/feature_2002-09.shtml 99.9% of Websites Are Obsolete] by Jeffrey Zeldman, 2002
* [http://www.w3.org/TR/webarch/ Architectural Principles of the World Wide Web] (a different suject, but HTML producers ought to know this)


== Making icons ==
* [http://catb.org/~esr/html-hell.html HTML Hell Page] (probably written in the late nineties). Written by Eric Raymond, a well-known open source advocate and contributor.


* [http://www.simplebits.com/notebook/2004/08/23/anatomy.html The Anatomy of an Icon]. Short technical "how to" article.
* [http://www.digital-web.com/features/feature_2002-09.shtml 99.9% of Websites Are Obsolete] by Jeffrey Zeldman, 2002


== Graphics oriented design ==
=== Graphics oriented design ===


* [http://www.altsense.net/library/factual/design.html A Eulology for Design] by Fran�ois Naud� (nicely designed web-site too)
* [http://lynda.com/ lynda.com], Lynda Weinmann's web master site includes design-oriented articles.
* [http://lynda.com/ lynda.com], Lynda Weinmann's site
* [http://www.wpdfd.com/wpdhome.htm Web Page Design for Designers]
* [http://www.wpdfd.com/wpdhome.htm Web Page Design for Designers]
* [http://www.webreference.com/graphics/ Graphics at webrefence.com]
* [http://www.webreference.com/graphics/ Graphics at webrefence.com]
Line 57: Line 76:
* [http://iota.gmu.edu/users/trafton/305st.html whether a 2D or a 3D interface is better] on-line Tutorial by Greg Trafton
* [http://iota.gmu.edu/users/trafton/305st.html whether a 2D or a 3D interface is better] on-line Tutorial by Greg Trafton
* [http://www.k10k.net/ Kaliber10000] (The Designer's Lunchbox). CPU &amp; bandwidth hugging
* [http://www.k10k.net/ Kaliber10000] (The Designer's Lunchbox). CPU &amp; bandwidth hugging
* [http://www.webhostingsecretrevealed.com/featured-articles/30-must-see-web-generator-for-lazy-webmasters/ 30 Must See Web Generator for Lazy Webmasters] (Includes a list of online tools to generates various web page elements)
== Technical and specialized issues ==
See also:
* [[CSS tutorial]]
* [[Computer colors tutorial]]
* [[Font readability]]
* [http://www.simplebits.com/notebook/2004/08/23/anatomy.html The Anatomy of an Icon]. Short technical "how to" article.
* [http://www.w3.org/TR/webarch/ Architectural Principles of the World Wide Web], W3C Recommendation 15 December 2004 (a different suject, but HTML producers ought to know this)


== Various ==
== Various ==
* [http://www.tauzero.com/Brenda_Laurel/Recent_Talks/PeopleCommunitiesService.html "People, Communities, and Service: Shaping the Future of the Internet"] (1999), a Brenda Laurel Talk (some design principles for government services online)


* [http://www.tauzero.com/Brenda_Laurel/Recent_Talks/PeopleCommunitiesService.html "People, Communities, and Service: Shaping the Future of the Internet"] a Brenda Laurel Talk (some design principles for government services online)
* [http://www.histech.rwth-aachen.de/www/quellen/engelbart/ahi62index.html AUGMENTING HUMAN INTELLECT: A Conceptual Framework], D. Engelbart's 1962 text, read for some vision what we could use modern technology for .... see what he is doing today [http://www.bootstrap.org/ boostrap.org]
* [http://thot.cursus.edu/rubrique.asp?no=5978 Comment citer un document �lectronique dans une bibliographie] (how to cite electronic source, english version needed too)
* [http://www.must.ruc.dk/ MUST], Site of a danish Method for Participatory Design, includes a good short description.
* [http://www.erasmatazz.com/book.html Understanding Interactivity] A few online chapters from a book by Chris Crawford
* [http://www.webreference.com/new/010122.html#feature Persuasion and Web Survial] A Webreference Newslettre feature
* On a related note: [http://www.suite101.com/welcome.cfm/8567 Technical Writing] at Suite101
* [http://www.oreilly.com/oreilly/author/index.html So You Want to Write a Book] (O'Reilly)
* [http://www.op.net/~mjd/judo/presentation/ Conference Presentation Judo] (how to give conferences by M.J. Dominus)
* [http://www.op.net/~mjd/judo/presentation/ Conference Presentation Judo] (how to give conferences by M.J. Dominus)
== Fun ==
* Here is very nice [http://www.vestige.org/ parody of Nielson's site]
* Here is very nice [http://www.vestige.org/ parody of Nielson's site]


== Journals ==
=== Evaluation ===
 
* [http://mitpress.mit.edu/journal-home.tcl?issn=07479360 DesignIssues] The MIT Press Journal's site (a few on-line articles)
 
== Printed Books ==


* INDEX: Jakob Nielsen has a [http://www.useit.com/books/ list of recommended books] including his own Designing Web Usability: The Practice of Simplicity (recommended)
; General quality
* INDEX: Bruce Tognazzini also has a nice [http://www.asktog.com/books/booksDesign.html list of more general Design] Books


== Legibility of text ==
* [http://library.usm.maine.edu/research/researchguides/webeval.php Checklist for Evaluating Web Resources] A short list made for judging the quality of a web page. (USM, retrieved oct. 2011).
* [http://olinuris.library.cornell.edu/ref/research/webcrit.html Five criteria for evaluating Web pages] (Cornell, retr. oct. 2011 based on Kapoun, Jim. "Teaching undergrads WEB evaluation: A guide for library instruction." C&RL News (July/August 1998): 522-523.
* [http://www.widener.edu/libraries/wolfgram/evaluate Evaluate Web Pages] (Widener Univ., retr. oct. 2011).


Serif fonts, all things being equal, are easier to read (except on a computer screen)
== Links ==


* [http://desktoppub.about.com/cs/typelegibility/ Type Legibility and Readability] Good reading, in particular for people also write for paper :)
Links either point to indexes or larger web sites that we didn't mention above. The selection is very poor. For now I just killed the dead links (most of what I had) - [[User:Daniel K. Schneider|Daniel K. Schneider]] 14:13, 23 October 2011 (CEST).
* [http://www.faqs.org/faqs/fonts-faq/ Fonts FAQ], old but still very useful, e.g. [http://www.faqs.org/faqs/fonts-faq/part3/ part 3 ] and its Rules of Thumb section.


== Web Design Links, Portals &amp; Zines ==
See also (and always) the links in the [[Interaction design, user experience and usability]] (includes essential introductory resources), [[usability]], [[web usability]] and [[User interaction and user interface design]] articles.


Also, dig in above's links, most major WebDesign resources have a link page !!
=== Web Design Links, Portals &amp; Zines ===


* [http://www.zeldman.com/ Zeldman] (Web designer related to [[http://www.alistapart.com/ A List A Part]
* [http://www.htmlhelp.com/links/ Links at The Web Design Group]
* [http://www.htmlhelp.com/links/ Links at The Web Design Group]
* [http://www.asktog.com/menus/designMenu.html Design Pages] by Bruce 'Tog' Tognazzini at AskTog, a list with good unsorted pointers
* [http://www.asktog.com/menus/designMenu.html Design Pages] by Bruce 'Tog' Tognazzini at AskTog, a list with good unsorted pointers
* [http://www.usabilityfirst.com/ Usability 1st] Usability Portal (including groupware)
* [http://www.inforamp.net/~suzanne/index/links.htm Susan Carter's links] a Web Designer who works for [http://www.zerocattle.com/ small businesses]
* [http://www.ericbrooks.com/whuzzup/ Whuzzup] by Eric Brooks
* [http://www.ericbrooks.com/whuzzup/ Whuzzup] by Eric Brooks
* [http://www.webreference.com/authoring/design/usability.html Usability at webreference.com]
* [www.designshops.com designshops.com] A directory of Web design firms, news, tutorials, etc..
* [http://www.w3.org/WAI/ Web Accessibility Initiative] (a W3C group)
* [http://www.webword.com/ WebWord Usability Weblog]
* [http://www.interfacemafia.org/ Interface Mafia]
== General Design ==
* [http://www.lboro.ac.uk/research/husat/eusc/ European Usability Support Centres] has free resources on-line (including papers and guidelines on design)
* [http://www.dmi.org/ The Design Management Institute] has a few good links to general design
* [http://www.jnd.org/ Don Norman's Website]
* [http://www.interactionarchitect.com/ Interaction Architect.com]
* [http://www.cpsr.org/program/workplace/PD.html Participatory Design page] at Computer Professionals for Social Responsibility
* [http://www.hcibib.org/ HCI Bibliography]
* [http://www.baddesigns.com/ Bad Human Factors Design]
* [http://www.oucs.ox.ac.uk/courseware/webdesign/ Oxford Good Design Guide]
* [http://www.mezzoblue.com/cgi-bin/mt/mezzo/archives/000238.asp Standards: Designing For the Future] by Ian Lloyd
* [http://www.mezzoblue.com/cgi-bin/mt/mezzo/archives/000238.asp Standards: Designing For the Future] by Ian Lloyd
* [http://www.userfriendly.org/ User Friendly, the Comic Strip] (humour)


== Programming ==
=== Programming ===


* [http://java.sun.com/products/jlf/dg/index.htm Java Look and Feel Design Guidelines]
* [http://java.sun.com/products/jlf/dg/index.htm Java Look and Feel Design Guidelines]
* [http://www.fawcette.com/interviews/beck_cooper/ Extreme Programming vs. Interaction Design]
* [http://www.fawcette.com/interviews/beck_cooper/ Extreme Programming vs. Interaction Design]


== Documentation ==
=== Design of documentation ===


* [http://www.acm.org/sigdoc/ sigDOC / ACM]
* [http://www.acm.org/sigdoc/ sigDOC / ACM]


== Examples ==
=== Examples ===
 
* [http://Suck.com Suck.com]
 
* [http://webmutant.com/webpaper.html WebMutant's Design Paper]


* [http://www.fivesevensix.com/studies/onetruefit/ One True Fit - standards design] by Ryan Carver, paper will attempt to give an overview how he built Lee Jeans - One True Fit. (2003)
* [http://www.fivesevensix.com/studies/onetruefit/ One True Fit - standards design] by Ryan Carver, paper will attempt to give an overview how he built Lee Jeans - One True Fit. (2003)
Line 133: Line 135:
* Some Players in design world: [http://www.organic.com/home.html Organic] * [http://www.entropy8zuper.org/ e8z] (A Harvey) *
* Some Players in design world: [http://www.organic.com/home.html Organic] * [http://www.entropy8zuper.org/ e8z] (A Harvey) *


== Evaluation ==
== Bibliography ==
 
=== Journals ===
 
* [http://mitpress.mit.edu/journal-home.tcl?issn=07479360 DesignIssues] The MIT Press Journal's site (a few on-line articles)
 
=== Bibliographies ===
 
* INDEX: Jakob Nielsen has a [http://www.useit.com/books/ list of recommended books] including his own Designing Web Usability: The Practice of Simplicity (recommended)
* INDEX: Bruce Tognazzini also has a nice [http://www.asktog.com/books/booksDesign.html list of more general Design] Books
 
=== Academic ===


* [http://www.aptic.ulaval.ca/GUIDEW3EDUCATIF/ Guide de concption pédagogique et graphique d'un site éducatif sur le réseau Internet] (Univ. of Laval guide)
* Michael Bauerly and Yili Liu (2011). Effects of Symmetry and Number of Compositional Elements on Interface and Design Aesthetics, International Journal of Human-Computer Interaction, [http://dx.doi.org/10.1080/10447310801920508 DOI: 10.1080/10447310801920508]
* [http://www2.widener.edu/Wolfgram-Memorial-Library/webeval.htm Evaluating Web Resources] (good teaching materials, ok for self-learning too). See also J.E. Alexander's and M.A. Tate's [http://www.erlbaum.com/html/2066.htm Web Wisdom] book.
* Bi, L., Fan, X., Zhang, G., Liu, Y., and Chen, Z. 2009. Effects of symmetry and number of compositional elements on Chinese users' aesthetic ratings of interfaces. International Journal of Human-Computer Interaction, accepted for publication. [http://www.paper.edu.cn/index.php/default/releasepaper/downPaper/200903-866 PDF]
* [http://www.qbc.clic.net/~mephisto/evaluation.html évaluation d'un site Web] (une petite liste)
* Engelbart, Douglas C. (1992). [Augmenting Human Intellect: A Conceptual Framework], Read for some vision what we could use modern technology for. See also: [http://www.dougengelbart.org/ other publications and projects]).
* The [http://www.cindoc.csic.es/cybermetrics/ CyberMetrics]site has a lot of good links to quantitative methods (a lot on the quality of search tools)
* Wolf, T.V., Rode, J.A., Sussman, J., and Kellogg, W.A. 2006. "Dispelling design as the "Black Art" of CHI," Proceedings of CH, 2006 Conference (Montreal, Quebec, Canada, 22-27 April). [http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.83.2059&rep=rep1&type=pdf PDF]


[[Category: Links]]
[[Category: Links]]
[[Category: Technologies]]
 
[[Category: Web authoring]]
[[Category: Web authoring]]
[[Category: Web technology tutorials]]
[[Category: Ergonomics and human-computer interaction]]

Latest revision as of 17:58, 22 August 2016

Draft

This page is horribly outdated. - Fixing it a bit right now over the next two days - Daniel K. Schneider 14:41, 22 October 2011 (CEST).

Introduction

Right now, this is a quick and dirty (!!) page with pointers about WWW design and style. Entries should have real contents useful to web designers.

See also:

Things to do - Daniel K. Schneider 17:27, 1 September 2008 (UTC)

  • Move the french pointers to the french wiki
  • Check links and kill a few useless ones
  • Comment the better links
  • Reorganize (!)
  • Add a few definitions

See also many entries in the categories web technologies, web technology tutorials, usability and Ergonomics and human-computer interaction

The process

Style recommendations (without visual design)

Visual design recommendations

Web design links

The general process / design methods

This selection of various resources should particular address web design.

  • Web Style Guide, 3rd edition by Patrick J. Lynch and Sarah Horon. This is a popular free onlinebook. It covers the whole design process (including interface design, site structure, page structure, page design, etc.). Excellent book for beginners who aim to start creating web sites. A very early (popular in the nineties) version of this book was called the "Yale Style Guide".
  • John December's Web Development (John Decembmer has built the first widely used Web Portal about Web Design in 1992).
  • Web Redesign 2.0 by K. Goto and E.Cotler. The site is a companion site for a book. The online materials include some interesting check lists.

Style in the light of usability

As we pointed out in the introduction, you also may have a look at our resources on. Pointers below rather point to simple technical recipees of what to do and not to do in a web design. Other's can be rather found in the usability literature, e.g. Nielson's well known Top 10 Mistakes in Web Design

  • Universal Usability, a free online book by Sarah Horton doesn't only cover usability. Web site design is understood as a combination of function, interface, and content and covers issues like document structure, text, images, data tables, page layout, etc.
  • Style Guide for online hypertext. This document was written by Tim Berners-Lee in the early days (1992). Still an interesting read. In particular, it includes a few basic "dos" and "don'ts".
  • Cool URIs don't change by TBL/W3C. Argues that URL's should remain stable. {quotation|URIs don't change: people change them.}}
  • HTML Hell Page (probably written in the late nineties). Written by Eric Raymond, a well-known open source advocate and contributor.

Graphics oriented design

Technical and specialized issues

See also:

Various

Evaluation

General quality

Links

Links either point to indexes or larger web sites that we didn't mention above. The selection is very poor. For now I just killed the dead links (most of what I had) - Daniel K. Schneider 14:13, 23 October 2011 (CEST).

See also (and always) the links in the Interaction design, user experience and usability (includes essential introductory resources), usability, web usability and User interaction and user interface design articles.

Web Design Links, Portals & Zines

Programming

Design of documentation

Examples

  • One True Fit - standards design by Ryan Carver, paper will attempt to give an overview how he built Lee Jeans - One True Fit. (2003)
  • On-line Zines are always a good source of inspiration. jwz's bookmarks point to a number of them (dig a bit)
  • Some Players in design world: Organic * e8z (A Harvey) *

Bibliography

Journals

  • DesignIssues The MIT Press Journal's site (a few on-line articles)

Bibliographies

Academic

  • Michael Bauerly and Yili Liu (2011). Effects of Symmetry and Number of Compositional Elements on Interface and Design Aesthetics, International Journal of Human-Computer Interaction, DOI: 10.1080/10447310801920508
  • Bi, L., Fan, X., Zhang, G., Liu, Y., and Chen, Z. 2009. Effects of symmetry and number of compositional elements on Chinese users' aesthetic ratings of interfaces. International Journal of Human-Computer Interaction, accepted for publication. PDF
  • Engelbart, Douglas C. (1992). [Augmenting Human Intellect: A Conceptual Framework], Read for some vision what we could use modern technology for. See also: other publications and projects).
  • Wolf, T.V., Rode, J.A., Sussman, J., and Kellogg, W.A. 2006. "Dispelling design as the "Black Art" of CHI," Proceedings of CH, 2006 Conference (Montreal, Quebec, Canada, 22-27 April). PDF